Why the focus on customer experience is shortsighted

Many transport undertakers, agencies who are responsible for transport, consultants and suppliers are focusing nowadays on the customer experience in transportation transport. Articles such as the recent McKinsey article on travel distribution show exemplary what the philosophies and proposed strategies behind this narrative are. 1. Harness advanced analytics to understand the customer better. 2. Adjust … Continue reading Why the focus on customer experience is shortsighted

Mobility Pricing – pros and cons

While many experts argue that mobility pricing would be the optimal solution to resolve the congestion problems in urban and sub-urban areas, it is often very difficult to find suitable places which would implement it without trials that display the effects. Trials on the other hand are often not carried out or postponed as there … Continue reading Mobility Pricing – pros and cons

Share of responsibility in railway operations

Today, the Swiss newspaper Sonntagszeitung published an Article on profitability of railway routes within Switzerland. The article was published in the environment of growing discussions if the Swiss intercity railway transport should be opened up to additional players (BLS and SOB). The main questions in the article was which railway lines are profitable and which … Continue reading Share of responsibility in railway operations

Spacial limits of alternative transport systems in urban areas

CityMetric pointed in a recent article on Elon Musk's vision for autonomous driving towards an interesting point regarding spacial limits: Musk's vision that everybody will not be moving anymore with public transport but with autonomous cars that offer point-to-point travel is somewhat flawed. The limits are or geometrical nature due to the limit in capacity … Continue reading Spacial limits of alternative transport systems in urban areas

How to avoid obvious bottlenecks in transport chains

One of the most studied transport hubs is certainly the function of the airport. Within short time slots, large numbers of passengers are transferred from one plane to another plane or other modes of transport. Furthermore, the airport is only for few users an origin or destination, thus a hub. When planning new airport infrastructure … Continue reading How to avoid obvious bottlenecks in transport chains

Why small transport projects might be much more important than large infrastructure investment

In Switzerland, planners estimate that there will be a transport capacity shortage in the mid/long term. This is why, alternative modes of transport are analyzed such as the Cargo Sous Terrain (-> see project page). Today, the federal council announced in this article that they will adapt the regulation so that a project such as … Continue reading Why small transport projects might be much more important than large infrastructure investment

Why the automated car will change the way we communicate on our daily basis

With the vast proliferation of the mobile phone, starting in the 2000s we have gained access to increasing access to communication tool for consumption of information as well as interactions. In 2015, the average American spent over 15’000 minutes per year in commute, mostly by car. With the autonomous vehicle, this time will experience a … Continue reading Why the automated car will change the way we communicate on our daily basis