The higher order value business service providers

In transportation, there seems to be a saying that we all have to better understand the customer with big data applications. Before this year's Innotrans, many new companies are popping up that want to do a railway ticket purchasing or transport ticket purchasing platform. What they are all seeking is the higher-order-value position - a … Continue reading The higher order value business service providers

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One ticketing system vs. multiple approaches

I just read a quite interesting interview of Ulrich Gygi, still President of the Swiss Federal Railways (SBB) where he explains the development in the ticketing system in Switzerland. He is dissatisfied with the progress as well as the fact that smaller rail operators, such as the S├╝dostbahn (SOB) and the Bern L├Âtschberg Simplon Bahn … Continue reading One ticketing system vs. multiple approaches