Last week, the ORR published some intermediate results from their market study in automatic ticket gates (ATG) and ticket vending machines (TVM). It surprised me not much that in the UK the situation from a demand-monopoly switched almost fully to a supply-monopoly where with designed market entry barriers the competition could have been kept at … Continue reading The UK liberal market approach on fair collection seems to have failed
In transportation, there seems to be a saying that we all have to better understand the customer with big data applications. Before this year's Innotrans, many new companies are popping up that want to do a railway ticket purchasing or transport ticket purchasing platform. What they are all seeking is the higher-order-value position - a … Continue reading The higher order value business service providers
I just read a quite interesting interview of Ulrich Gygi, still President of the Swiss Federal Railways (SBB) where he explains the development in the ticketing system in Switzerland. He is dissatisfied with the progress as well as the fact that smaller rail operators, such as the Südostbahn (SOB) and the Bern Lötschberg Simplon Bahn … Continue reading One ticketing system vs. multiple approaches
