A topic that I seem to come across more recently are strategy and management consulting firms creating great surveys and reports about the transport (or any other industry). These reports, often including fancy graphics and pointing out towards a generic recommendation offer great layout, great haptics and a wonderful simplified view of the world. In … Continue reading The Mechanics of Surveys and Consultants’ recommendations
While I think it is is truly great what the top five strategy consulting firms have brought to many industries in terms of structured analysis of the world that guide companies through a complex world, I have to say that I think there is no need for them anymore. When looking at how tech companies … Continue reading The Death of Strategy and Management Consulting
Many transport undertakers, agencies who are responsible for transport, consultants and suppliers are focusing nowadays on the customer experience in transportation transport. Articles such as the recent McKinsey article on travel distribution show exemplary what the philosophies and proposed strategies behind this narrative are. 1. Harness advanced analytics to understand the customer better. 2. Adjust … Continue reading Why the focus on customer experience is shortsighted
In the early days of the railway century after the emergence of the first larger rolling stock manufacturers, OEMs had strong ties to the mostly state owned railway operators and maintainers. The result was a strong operator focus. Even though it might have been not economically sound, it allowed the development of many expensive research … Continue reading Why the rolling stock OEMs’ model will fail
