Why rolling stock consolidation plans are flawed and should be abolished

Last week, it became clear that not only Bombardier and Siemens but also Alstom and Siemens appear to be in merger discussions. This is why I would like to point out a bit the rationale behind these two proposals and explain why I think their plan is flawed. Reasons for consolidation First of all, it is … Continue reading Why rolling stock consolidation plans are flawed and should be abolished

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The Mechanics of Surveys and Consultants’ recommendations

A topic that I seem to come across more recently are strategy and management consulting firms creating great surveys and reports about the transport (or any other industry). These reports, often including fancy graphics and pointing out towards a generic recommendation offer great layout, great haptics and a wonderful simplified view of the world. In … Continue reading The Mechanics of Surveys and Consultants’ recommendations

Why the focus on customer experience is shortsighted

Many transport undertakers, agencies who are responsible for transport, consultants and suppliers are focusing nowadays on the customer experience in transportation transport. Articles such as the recent McKinsey article on travel distribution show exemplary what the philosophies and proposed strategies behind this narrative are. 1. Harness advanced analytics to understand the customer better. 2. Adjust … Continue reading Why the focus on customer experience is shortsighted