The Unexpected Connections and Relationships Formed on Public Transportation

Public transportation is often seen as a means to an end - a way to get from one place to another quickly and efficiently. But for many people, the time spent on buses, trains, and subways can be much more than just a means of transportation. It can be a place to form unexpected connections … Continue reading The Unexpected Connections and Relationships Formed on Public Transportation

Reflections and predictions in the transportation industry 2017/2018

Finally 2018 arrived and a exciting sometimes divisive and decisive 2017 ended. Certainly, the shift in US politics from a pro sustainable energy to a pro fossile energy has create a changing climate for projects in the US as well as in other countries. Nevertheless, Europe and Chine are surpassing the US in technical development … Continue reading Reflections and predictions in the transportation industry 2017/2018

Why the focus on customer experience is shortsighted

Many transport undertakers, agencies who are responsible for transport, consultants and suppliers are focusing nowadays on the customer experience in transportation transport. Articles such as the recent McKinsey article on travel distribution show exemplary what the philosophies and proposed strategies behind this narrative are. 1. Harness advanced analytics to understand the customer better. 2. Adjust … Continue reading Why the focus on customer experience is shortsighted

How to avoid obvious bottlenecks in transport chains

One of the most studied transport hubs is certainly the function of the airport. Within short time slots, large numbers of passengers are transferred from one plane to another plane or other modes of transport. Furthermore, the airport is only for few users an origin or destination, thus a hub. When planning new airport infrastructure … Continue reading How to avoid obvious bottlenecks in transport chains